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  Cooperdale

  Participant

  May 25, 2018 at 12:27

  Hello, I have updated everything on the website listed below and now I have problems with your modules.

  There is a module which should show two items (olive oil bottles) and it only shows one.

  Below that first module, there is another which should always show 12 items, but it shows a random number of items.

  Can you help me? Thanks.

  Please, contact administrator
  for this information.

  #193605 Copied Theme version: 4.26 WooCommerce version: 3.4.0
  10 Answers
  

  Rose Tyler

  Support staff

  May 25, 2018 at 13:51

  Hello,

  Does it work the same way with the parent theme? Have you tried to disable all 3rd-party plugins?
  Also, you need to update Massive Addons for Visual Composer plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #193611 Copied
  

  Cooperdale

  Participant

  May 26, 2018 at 19:13

  I have tried all you proposed, the problem is still there.

  #193660 Copied Theme version: 4.26 WooCommerce version: 3.4.0
  

  Cooperdale

  Participant

  May 28, 2018 at 20:11

  Any help?

  #193701 Copied
  

  Olga Barlow

  Participant

  May 29, 2018 at 15:53

  Hello,

  Can you, please, provide us FTP access to your site to find the reason of this issue? Because we can’t replicate it on our test installation.

  Regards

  #193797 Copied
  

  Cooperdale

  Participant

  May 29, 2018 at 21:12

  Hello, no problem. There you go.

  Please, contact administrator
  for this information.

  #193814 Copied
  

  Rose Tyler

  Support staff

  May 30, 2018 at 08:25

  Hello,

  Fixed. Clear cache and check, please.

  Regards

  #193837 Copied
  

  Cooperdale

  Participant

  May 30, 2018 at 08:29

  Hello, great work. Can you tell me how you did it? Did you change some file in my child theme?

  #193838 Copied
  

  Rose Tyler

  Support staff

  May 30, 2018 at 08:42

  Changes were done in the parent theme. The fix will be included in next theme update.

  Regards

  #193841 Copied
  

  Cooperdale

  Participant

  May 30, 2018 at 10:00

  Thanks, best regards.

  #193856 Copied
  

  Rose Tyler

  Support staff

  May 30, 2018 at 10:05

  You’re welcome!

  Regards

  #193859 Copied
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