Problem with Mobile Panel in Frontend!!!

This topic has 6 replies, 3 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 17, 2024 at 21:40

    I can see Mobile Panel in all pages like shop, Contact but it is not seen in Homepage. Can you please check it out in my website.

    Also, When i open website, it keeps loading until i do any action but the moment i scroll down, the loading stops and website loads nicely. Why is it so that i have to scroll down to load the website?? (in mobile view)

    5 Answers
    Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 17, 2024 at 21:46

    I fixed Mobile Panel problem, but please look at the problem of Scroll loading.
    I am not sure but maybe it is some kind of function of lazy loading?? i dont have any idea related to it but curious maybe it is creating problem.

    Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 17, 2024 at 21:59

    Also, Shop on Mobile Panel is unclickable

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 18, 2024 at 08:12

    Dear @Asmit Kumar Sah,

    We hope this message finds you well. We are reaching out to address the concerns you have raised regarding the loading issue and the unclickable Shop item in the Mobile panel.

    Currently, we are not observing any loading problems on our end. To better assist you, could you please provide us with more details about the specific loading issue you are experiencing? Any screenshots, videos, or GIFs would be immensely helpful in diagnosing the problem accurately.

    Regarding the unclickable Shop item in the Mobile panel, this issue should be resolved once the items are configured correctly. Please ensure that the page links are set up properly so that the items redirect as intended.

    Should you require further assistance, do not hesitate to provide us with the necessary details of the issue, along with correct wp-admin and FTP access credentials. This will enable us to offer more targeted support.

    Thank you for your cooperation. We look forward to resolving these issues promptly.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 18, 2024 at 10:04

    it was due to JS Delay from my cach plugin, it got solved by removing JS Delay.
    Also, i Want you guys to suggest me good caching plugin which can significantly improve website load speed. Content loading doesnt matter for me, shop page, cart and checkout should be a bit fast.
    help me with this, my store will be live afterward

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2024 at 10:16

    Dear @Asmit Kumar Sah,

    Here you can find our recommendations https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

    Warm Regards,
    The 8Theme Team

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