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Problem with menu on mobile : I’ve got a bar that is going down with the sticky menu

This topic has 6 replies, 3 voices, and was last updated 2 weeks, 2 days ago ago by Deborah

Deborah

Participant

May 16, 2025 at 14:17

Hello,

I searched what’s wrong with menu but didn’t find where it’s coming from.
See in capture, i’ve got a white line 1cm under sticky menu.

Could you help with this ?
Thanks in advance,

Deborah

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support staff only.

#444614 Copied Theme version: 9.4.11

5 Answers

Alex Carter

Support staff

May 16, 2025 at 15:08

Hello,

Thank you for reaching out to us.

We are currently unable to check the header settings on your website because it appears that you are actively editing it at the moment, as shown in the following screenshot: https://prnt.sc/0rvy4oojgjPu.

Kindly let us know once you have closed the editor so that we can proceed with the necessary checks.

Warm Regards,
The 8Theme Team

#444619 Copied

Deborah

Participant

May 19, 2025 at 12:55

Hello,

Thanks for your reply. I have closed everything, you could go on home page now.

Warm regards,

Deborah

#444793 Copied

Jack Richardson

Support staff

May 20, 2025 at 06:37

Dear @Deborah,

We hope this message finds you well.

Kindly take a moment to check sticky header. It appears that the XStore sticky header option has been applied to each container individually. For optimal functionality, the sticky header should be assigned to a single parent container, or alternatively, to specific child containers with appropriate conditions set for different devices (e.g., one child container for desktop and another for tablet and mobile).

For further guidance, please refer to our video tutorial on this topic:
https://www.8theme.com/documentation/xstore/video-tutotials/xstore-sticky-header-with-elementor/

Should you have any questions or need additional assistance, please don’t hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#444861 Copied

Deborah

Participant

May 20, 2025 at 12:27

Hello Jack,

A big big thanks for your help :). It’s all solved.

Have a nice day,

Deborah

#444941 Copied

Deborah

Participant

May 20, 2025 at 12:28

Thanks for the support! My topic “Problem with menu on mobile : I’ve got a bar that is going down with the sticky menu” has been successfully resolved.

#444942 Copied
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Problem with menu on mobile : I’ve got a bar that is going down with the sticky menu

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