Problem with loco translate. The translation does not appear

Hello,

Thank you for reaching out to us.

Please check the translation of the Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Dear @Istos,

We hope this message finds you well.

We have reviewed the translations, and everything appears to be functioning correctly on our end. Could there be any server-side caching in place that might be preventing the recent changes from being displayed?

Kind regards,
The 8Theme Team

Hello @Istos
Could you please, check now ?
Kind regards, Jack Richardson
The 8theme’s team

Hello @Istos,

We would like to inform you that we have activated the built-in translation feature available in our theme, as shown here: https://prnt.sc/DGed376G6MGh. However, if you prefer to manage translations manually, you may switch back to the default English version using the same option.

Please let us know your preference:
Would you like to continue using the automatic translation for your custom language across the website, or would you prefer to retain the previous version and manually configure the theme’s text strings?

Kind regards,
The 8Theme Team

Hello, Istos,

Together with the theme, we provide only a basic translation. If you wish to modify or customize the translation, you will need to disable the default theme translation and use Loco Translate or any other translation plugin of your choice.

Best regards,
The 8Theme Team

Hello, Istos,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Dear @Istos,

We kindly ask you to try using the following custom CSS. You can add it by navigating to Theme Options → Theme Custom CSS → Global CSS:

body:has(.back-top~.et-request-quote.mtips) #tidio-chat {
    bottom: 45px !important;
}

body:has(.back-top.backIn~.et-request-quote.mtips) #tidio-chat {
    bottom: 100px !important;
}

@media only screen and (max-width: 992px) {
    body:has(.back-top~.et-request-quote.mtips) #tidio-chat {
        bottom: 75px !important;
    }
    
    body:has(.back-top.backIn~.et-request-quote.mtips) #tidio-chat {
        bottom: 135px !important;
    }
}

Please let us know if you need any further assistance.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Istos,

You are most welcome to adjust the custom CSS styles to suit your specific requirements. If you wish to reposition any icons—either slightly higher or lower—you may do so by modifying your custom styles accordingly.

Best regards,
The 8Theme Team

Hello @Istos,

We hope this message finds you well.

You may consider adding the following custom CSS to address the issue:

.content-product .quantity-wrapper .button {
    font-size: 0 !important;
}

It appears that a plugin or custom script on your site is applying specific font sizes to various elements, as shown in the following screenshot: https://prnt.sc/wDz8FFkespBk

Please let us know if you need any further assistance.

Best regards,
The 8Theme Team

Hello @Istos,

We hope this message finds you well.

Please note that it is only possible to place the product price in the following location: https://prnt.sc/uLi5EsbncAif. To achieve this, we have implemented the following code snippet in your child theme’s functions.php file:

add_action('wp', function() {
    remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 10);
    add_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 25);
}, 70);

You may adjust the priority value (currently set to 25) to suit your desired position. We recommend experimenting with different values to find the most suitable placement for your layout.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello @Istos,

You may also try using the following snippet. Please note that it will work for simple and variable products (excluding external product types):

add_action('wp', function() {
    remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 10);
    add_action('woocommerce_after_add_to_cart_quantity', 'woocommerce_template_single_price', 15);
}, 70);

As mentioned earlier, you can adjust and test the priority values across your products to achieve the desired result.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Istos,

Please, use the public reply form if your message does not contain any private details.

Regarding your question, the thank-you page can be found in the following template file:
xstore/woocommerce/checkout/thankyou.php

However, if you are using the Cart/Checkout advanced layout, please copy and modify the following file in your child-theme instead:
xstore/woocommerce/checkout/thankyou-advanced.php

Best regards,
8Theme Team

Hello @Istos,

Could you please provide us with the website to which your question is related? The second file should be modified only if you are using the advanced layout, as described here: https://www.8theme.com/documentation/xstore/woocommerce/customizing-cart-checkout-page-layouts/.

If you require further assistance, kindly attach the wp-admin access to your website.

Best regards,
8Theme Team

Hello @Istos,

Could you please provide us with the URL to the testing Thank You page? We have noticed that you are not using the Cart/Checkout advanced layout, so the thankyou.php file should be applied to such a page on your website.

Best regards,
8Theme Team

Hello @Istos,

Please check now. We have made the following changes: https://prnt.sc/7zJqXXaTmDmL. Additionally, we kindly ask you to separate your topics for different questions.

Best regards,
8Theme Team