• 

  leo

  Participant

  September 9, 2015 at 22:20

  Dear
  I have the following problem

  I first want to install a design from theme options, and clicking on any nothing happens amount from Tools – > Import XML file in the folder
  select the folder with the theme and nothing happened . How can I do it?
  Does not appear in the tutorial

  And the other is ESS GRID locate the file to import the file ess_grid.json
  And do not come in the download

  Thank you

  Please, contact administrator
  for this information.

  #85786 Copied Theme version: WooPress_Theme-v2.4
  7 Answers
  

  Jack Richardson

  Support staff

  September 10, 2015 at 09:27

  Hello,

  Please provide us with FTP credentials in private content.
  Ess. grid file is included only in templates where it’s used, for example, open theme package > “XML files” folder > “cosmetics” folder. There you’ll find ess_grid.json which is used for this template.

  Best regards,
  Jack Richardson.

  #85879 Copied
  

  leo

  Participant

  September 10, 2015 at 14:24

  I send what you ask for
  Thanks

  Please, contact administrator
  for this information.

  #85948 Copied
  

  Robert Hall

  Participant

  September 10, 2015 at 14:32

  Hello,

  Please clarify in what folder we can find your site.

  Regards,
  Robert Hall.

  #85949 Copied
  

  leo

  Participant

  September 10, 2015 at 14:42

  Perfect
  plubic-html -> gardenflowers

  Thanks

  #85958 Copied
  

  Robert Hall

  Participant

  September 10, 2015 at 14:53

  Hello,

  Please try to import demo templates now.

  Regards,
  Robert Hall.

  #85960 Copied
  

  leo

  Participant

  September 10, 2015 at 15:07

  Perfect
  Thanks

  #85965 Copied
  

  Robert Hall

  Participant

  September 10, 2015 at 15:25

  Hello,

  You’re welcome!

  Regards,
  Robert Hall.

  #85967 Copied
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