Problem with images in woocommerce - by cdukas

This topic has 9 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: cdukas
    cdukas
    Participant
    July 5, 2017 at 09:13

    Hello,

    I would like my images to be like the Felicia theme.

    Instead my images ar cropped to 600 x 600 and the zoom over function makes them to deform.

    I am including the login details in private content.

    Thank you in advance for your reply!

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2017 at 14:26

    Hello,

    You can edit images sizes in WooCommerce > Settings > Product > Display. Don’t use hard crop if you don’t want to crop images. Regenerate thumbnails after that https://wordpress.org/plugins/regenerate-thumbnails/.
    These settings we use on demo http://prntscr.com/frxo4j

    Regards,
    Rose Tyler.

    Avatar: cdukas
    cdukas
    Participant
    July 12, 2017 at 08:34

    Hello again!

    I use the settings I want in products display but when I use regenerate thumbnails I get an error
    and all resizes fail

    The error I get is

    image file name – file id failed to resize. The originally uploaded image file cannot be found at /file path/

    Could you please suggest why this failure message appears?

    Thank you in advance!

    Please, contact administrator
    for this information.
    Avatar: cdukas
    cdukas
    Participant
    July 12, 2017 at 08:44

    To be more specific this is the exact message

    Total Images: 1
    Images Resized: 0
    Resize Failures: 1

    “_MG_3100” (ID 861) failed to resize. The error message was: The originally uploaded image file cannot be found at 2017/07/MG_3100.jpg

    Please provide some help as soon as possible, even during this day because I want to put the eshop online!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2017 at 09:52

    Hello,

    You need to check if images exist on your server because on your shop page I don’t see product images http://prntscr.com/fuo9sw.

    Regards,
    Rose Tyler.

    Avatar: cdukas
    cdukas
    Participant
    July 12, 2017 at 10:30

    Hello!

    Sorry for the incovenience!

    I have just uploaded in my media gallery the images that i want to relink to my products with the new dimension settings.
    I select them all and choose regenerate thumbnails

    https://prnt.sc/fuooo3

    and then I get this

    https://prnt.sc/fuopp0

    Do you have any idea why this is happening?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2017 at 10:34

    Hello,

    Try to rename your images, for example, _MG_4573 to MG_4573

    Regards,
    Rose Tyler.

    Avatar: cdukas
    cdukas
    Participant
    July 12, 2017 at 11:08

    Hello!

    I have already tried this with no success

    How ever I just tried relink two images to a product and the images now appear the way I want!

    Thank you so much for your help!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2017 at 12:02

    You’re welcome! Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

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