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Problem with Gallery photos - by pavlos - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 3 years, 1 months ago ago by pavlos

pavlos

Participant

March 5, 2021 at 13:27

Hi, I recently purchased an xstore theme for a website I ‘m building, but there seems to be a problem with the product gallery images. They don’t show.

The main image is shown in the middle, but the gallery below isn’t shown (i had to use css to make it appear). AND when I click on one gallery image, nothing happens.

I’m sending a link for a product with gallery photos.

Can you please help?

Please, contact administrator
for this information.

#277913 Copied Theme version: .7.2.4

6 Answers

Olga Barlow

Support staff

March 5, 2021 at 13:31

Hello,

I’m sorry but link that you provided does not work https://prnt.sc/10dnz86
Could you check it and provide the correct one? Also, provide temporary WP Dashboard access to check the settings you have.

Regards

#277915 Copied

pavlos

Participant

March 5, 2021 at 13:45

I ‘m sorry you are right, I am using a host.

Thanks for the quick reply.

I ‘m sending the info

Please contact administrator
for this information.

#277923 Copied

Olga Barlow

Support staff

March 5, 2021 at 14:11

Hello,

Problem was caused by out of date version of theme https://prnt.sc/10dolsn
I have updated theme and don’t see problem with the gallery.

Regards

#277930 Copied

pavlos

Participant

March 5, 2021 at 14:15

Thanks a lot for your help.

So you updated the theme, whithout affecting anything already built?

Because I thought everything would break if I updated the theme.

#277931 Copied

Olga Barlow

Support staff

March 5, 2021 at 14:24

Hello,

If you don’t do any changes in the parent theme files then the parent theme update won’t cause problems.

Regards

#277934 Copied

pavlos

Participant

March 5, 2021 at 14:55

OK I see,

Thanks a lot for your help and quick replies.

Have a nice day.

#277938 Copied
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