Hello, it’s been crashing for a long time and I don’t know why it’s a static block from your template and doesn’t want to work with any cache plugin, please help
more info : https://ibb.co/S68zzKY
This topic has 5 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Andrew Mitchell
Hello, it’s been crashing for a long time and I don’t know why it’s a static block from your template and doesn’t want to work with any cache plugin, please help
more info : https://ibb.co/S68zzKY
Hello, @coffeedog,
Thank you for contacting us and for using XStore.
Upon a thorough review of your website, we have observed that the ‘Static Block Cache’ feature is currently enabled within the ‘Speed Optimization’ section of the XStore > Theme Options. Additionally, we have noted that a cache plugin is also activated on your site.
It is important to bring to your attention that the simultaneous operation of the cache plugin and the speed optimization options may lead to conflicts that could potentially affect your website’s performance.
To ensure optimal functionality and to avoid any potential issues, we kindly request that you disable the ‘Static Block Cache’ option within the ‘Speed Optimization’ settings.
We trust that this adjustment will contribute to the improved performance of your website.
Should you require any further assistance or have any questions, please do not hesitate to reach out to us.
We appreciate your prompt attention to this matter.
Best regards,
The 8Theme Team
Hello, @coffeedog,
Yes, We kindly request that you clear your entire cache and then proceed to check the system once more.
We trust this will resolve the issue at hand.
Best regards,
The 8Theme Team
Dear coffeedog,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘problem with Fotter – Static Blocks keeps messing with the chache and I don’t know why’' has been successfully resolved, and the topic is now closed for further responses