Return to previous page

Problem with facebook login - by amahol - on WordPress WooCommerce support

This topic has 14 replies, 4 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

amahol

Participant

July 5, 2020 at 19:57

Hello,

I am trying to install the facebook login, however I have 2 problems

1) App secret not working
1a) “Your application id is required in order to connect to Facebook” red message is displayed on my account pages
1b)When I try to connect log-in with facebook I get this message “URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app’s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs.”
I have tried doing everything in the instructions, including the xstore instructions, but the problem is still there.

2.) There seems to be a problem with the javascript of the login (when not logged in) both in dropdown and off-canvas, the content shifts up and overlaps.

Please, contact administrator
for this information.

#243342 Copied Theme version: 1

13 Answers

John Holden

Support staff

July 6, 2020 at 05:29

Hi,

Read here how to set up the FB login https://xstore.helpscoutdocs.com/article/87-facebook-login

Regards,
Hung PD

#243361 Copied

amahol

Participant

July 6, 2020 at 13:01

Hello,

I have followed all the instructions so far. But it’s still not working.

I have the token and the ID
The app is live

Not sure what else to do or who can help me

URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app’s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs.

Please contact administrator
for this information.

#243403 Copied

Olga Barlow

Support staff

July 6, 2020 at 17:57

Hello,

Provide us access to your FB app. You can add our user (web.8theme@gmail.com) as admin to your app to allow me to check the settings and help you.

Regards

#243444 Copied

amahol

Participant

July 8, 2020 at 18:16

Hello,

I am trying but it says that web.8theme@gmail.com is not a valid ID

“To add someone you aren’t friends with on Facebook, enter their fbid or username.”

#243735 Copied

Olga Barlow

Support staff

July 8, 2020 at 18:51

Hello,

Then try username – web.8theme
https://www.facebook.com/web.8theme

Regards

#243738 Copied

amahol

Participant

July 10, 2020 at 23:29

Got it! You’ve been added!

#244015 Copied

Rose Tyler

Support staff

July 11, 2020 at 07:40

Hello,

Olga will be able to take a closer look at it on Monday, due to the weekend. Please wait.

Regards

#244052 Copied

amahol

Participant

July 11, 2020 at 16:04

Okay! Thanks!

#244131 Copied

Olga Barlow

Support staff

July 13, 2020 at 10:09

Hello,

Could you, please, generate the correct login link again to allow us to log in to your backend?

Regards

#244246 Copied

amahol

Participant

July 29, 2020 at 04:16

Hello,

Please see link!

Please contact administrator
for this information.

#245749 Copied

Olga Barlow

Support staff

July 29, 2020 at 10:59

Hello,

Try now. And could you, please, remove the web.8theme test user because our user does not have permission to remove it.

Regards

#245805 Copied

amahol

Participant

September 9, 2020 at 22:37

It works!! Thank you!

#250984 Copied

Rose Tyler

Support staff

September 10, 2020 at 08:11

You’re welcome!

Regards

#251004 Copied
Viewing 14 results - 1 through 14 (of 14 total)