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Problem with Facebook login on checkout - by Santhatela

This topic has 5 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

Santhatela

Participant

August 15, 2017 at 08:46

Hi (sorry for long text, but I’ll try to explain the problem)

Today performing some tests I discovered a problem with facebook login at checkout
The user is invited to click the link if they already have the account …
But many users without account click on the link “already have an account”… curiosity 🙂
So much so good …
And appears a beautiful and blue inviting button proposing to log in / register with facebook…

By clicking on the button and logging in / registering this new user, the checkout is blocked, even though it fills in the fields with your data. He gets confused and ends up closing the window without buying.

The following errors appear in the console. I thought it was only on my sites but I tested it in Xstore Demo and the error appears and we have the same behavior.

I temporarily hide the button on the checkout. The behavior does not occur when the user has previously logged in and also disappears if he returns to the cart and starts the checkout again.

Could you check where it’s failing?

Att
Rudimar

#170065 Copied Theme version: 4.1.1 WooCommerce version: 3.1.1

4 Answers

Olga Barlow

Support staff

August 15, 2017 at 15:52

Hello,

Thank you for the information! We’ll check and try to fix it in the theme update. Follow the changelog.

Regards

#170124 Copied

Santhatela

Participant

August 16, 2017 at 03:55

Thanks Olga

Att
Rudimar

#170153 Copied

Olga Barlow

Support staff

August 16, 2017 at 16:39

You are welcome!
Due to vacations period and number of requests, I suppose it will be no earlier than after 28 August. That’s why take my apologies for this.

Regards

#170247 Copied

Rose Tyler

Support staff

August 29, 2017 at 12:38

Hello,

Please contact your hosting provider support and ask them to increase
– PHP max input vars to 10000.
Make sure that wp_remote_get(), wp_remote_post(), file_get_contents functions are enabled on your server. Let me know about results.

Regards

#171003 Copied
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