Problem with disappearing text on the site

This topic has 3 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by Tony Rodriguez

  • Avatar: JohnyB
    JohnyB
    Participant
    November 15, 2025 at 12:37

    Hello, I have a very big problem with my website. After I hired a poor guy to finish it by the end of the week and put it into operation, he made it even worse and stopped responding to me.

    I am attaching four pictures from the desktop and mobile versions. The description text, subtitle, dropdown menu, menu, price and some symbols simply disappeared. In pictures 1 and 2 you can see all the missing text or numbers on both the mobile and desktop versions. In picture 3 on the mobile version there is again a huge blank space under the photo. I notice that in the mobile version this blank space occurs for some products under the main photo, but not for absolutely all. In picture 4 you can see a brand new product uploaded by me yesterday, which disappeared a few minutes after I uploaded the description. I guess it is all related. I would be very grateful if we could solve this problem!

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    2 Answers
    Avatar: JohnyB
    JohnyB
    Participant
    November 15, 2025 at 17:09

    Thanks for the support! My topic “Problem with disappearing text on the site” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 15, 2025 at 17:09

    Dear JohnyB,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Problem with disappearing text on the site’' has been successfully resolved, and the topic is now closed for further responses

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