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Problem with demo installation - by Raihan

This topic has 12 replies, 4 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

Raihan

Participant

May 29, 2020 at 21:13

https://prnt.sc/sqate0 this my first day with you and getting error. Please elaborate so that I can explain my host. Firstly I this https://prnt.sc/sqau91

https://xstore.8theme.com/demos/home-banners/ I wanted this demo to be installed but not found during installation. Getting frustrated on my first day. However I managed this page by page importer. But the theme has missed this section. https://prnt.sc/sqbsll Please explain how can I manage this.

#239266 Copied Theme version: 6.3.42.3.4

11 Answers

Olga Barlow

Participant

May 29, 2020 at 23:02

Hello,

1) When you install the version that has a lot of images sometimes server timeout is not enough to import all the media that demo includes. We can do nothing with it, unfortunately. But check the imported version. Do you have a lot of missing images?
2) “Home banners” is not the demo but home page only and yes, you followed the right way using Page Importer. If you provide us with temporary WP Dashabord access to your site we’ll help you to create that section.
Sorry for these inconveniences!

Regards

#239274 Copied

Raihan

Participant

May 29, 2020 at 23:19

Hey Olga, Can you give the instruction how to make the section. So that I can learn. Or can you have share me your screen so that I can see. Actually learning is better than depending on you and ofcourse bothering to so repeatedly. I am on hurry. I just want to launch my store within few weeks and I want to develop it by myself. Hope you understand.
wishlist icon is not visible https://prnt.sc/sqcsmq

#239280 Copied

Rose Tyler

Support staff

May 30, 2020 at 09:28

Hello,

You need to set own 4 products here – https://prnt.sc/sqj2mz + http://prntscr.com/sqj37w

You need to install Wishlist plugin, go to XStore > Plugin installer. Then set Wishlist page and other settings – https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

#239306 Copied

guillermohaad

Participant

May 30, 2020 at 15:46

Import a demo and in some places on the pages it shows the code of the block or widget, how can I solve this, I attach evidence.

#239344 Copied

Rose Tyler

Support staff

May 30, 2020 at 16:02

Hello Guillermohaad,

Make sure that WPBakery Page Builder plugin is installed and activated (go to XStore > Plugin Installer).

Regards

#239345 Copied

guillermohaad

Participant

May 30, 2020 at 16:11

hi Rose, yes sure .

#239346 Copied

Rose Tyler

Support staff

May 30, 2020 at 16:20

Hi Guillermohaad,

Submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide temporary wp-admin access, in Private content area – http://prntscr.com/sqojc3

Regards

#239348 Copied

guillermohaad

Participant

May 30, 2020 at 16:36

ok Rose I have placed the new topic, please help me
Thank you

#239351 Copied

Rose Tyler

Support staff

May 30, 2020 at 16:54

Hi Guillermohaad,

Please check now.

Regards

#239353 Copied

Raihan

Participant

May 30, 2020 at 18:46

Plugin Page is not working. https://prnt.sc/sqqhig

Do you have any menu creator?

#239371 Copied

Olga Barlow

Participant

May 30, 2020 at 19:49

Hello,

Try again. We had temporary problems with our SSL certificate that caused mentioned issue.
Here you can watch how to create mega menu https://youtu.be/f07MBdnFPfk

Regards

#239376 Copied
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