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Problem with Default Theme installation - by kam

This topic has 5 replies, 2 voices, and was last updated 2 years, 11 months ago ago by kam

kam

Participant

May 11, 2021 at 21:51

Hi, I bought just today my second license and I have a great problem. When installing the default theme in the last step I get the info that:
pages not installed 🙁
widgets not installed 🙁
home_page not installed 🙁
posts not installed 🙁
products not installed 🙁
static-blocks not installed 🙁
projects not installed 🙁
testimonials not installed 🙁
contact-forms not installed 🙁
mailchimp not installed 🙁
media not installed 🙁
fonts not installed 🙁
options not installed 🙁
menu not installed 🙁
elementor_globals not installed 🙁
slider not installed 🙁
default_woocommerce_pages not installed 🙁

This is a site for a client, please help

Please, contact administrator
for this information.

#287162 Copied Theme version: 3.2.8 WooCommerce version: newest

4 Answers

kam

Participant

May 11, 2021 at 22:23

When I try to install XStore Core it tells me “Plugin not activated. A higher version of XStore Core is needed for this theme. Please update the plugin.”
But I just downloaded the theme today…

#287165 Copied

kam

Participant

May 11, 2021 at 22:57

I just tried to install XStore Core but I get the message “Plugin installation failed”. I think that’s the start of the problem. In the private area I share with you the new www address of a new installation.

Please contact administrator
for this information.

#287166 Copied

Rose Tyler

Support staff

May 12, 2021 at 07:02

Hello,

Thanks for contacting us.
It looks like the Core plugin was not installed correctly at the first time, so now it should be re-uploaded via FTP. Please provide us with FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#287177 Copied

kam

Participant

May 12, 2021 at 18:10

ok I solved the matter.
Unfortunately, as you said, I needed to upload extracted core plugin through ftp.
It wasn’t so clear so maybe take a look at the files that you are sharing for download cuz more people might find problems.

#287314 Copied
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