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  kam

  Participant

  May 11, 2021 at 21:51

  Hi, I bought just today my second license and I have a great problem. When installing the default theme in the last step I get the info that:
  pages not installed 🙁
  widgets not installed 🙁
  home_page not installed 🙁
  posts not installed 🙁
  products not installed 🙁
  static-blocks not installed 🙁
  projects not installed 🙁
  testimonials not installed 🙁
  contact-forms not installed 🙁
  mailchimp not installed 🙁
  media not installed 🙁
  fonts not installed 🙁
  options not installed 🙁
  menu not installed 🙁
  elementor_globals not installed 🙁
  slider not installed 🙁
  default_woocommerce_pages not installed 🙁

  This is a site for a client, please help

  Please, contact administrator
  for this information.

  #287162 Copied Theme version: 3.2.8 WooCommerce version: newest
  4 Answers
  

  kam

  Participant

  May 11, 2021 at 22:23

  When I try to install XStore Core it tells me “Plugin not activated. A higher version of XStore Core is needed for this theme. Please update the plugin.”
  But I just downloaded the theme today…

  #287165 Copied
  

  kam

  Participant

  May 11, 2021 at 22:57

  I just tried to install XStore Core but I get the message “Plugin installation failed”. I think that’s the start of the problem. In the private area I share with you the new www address of a new installation.

  Please contact administrator
  for this information.

  #287166 Copied
  

  Rose Tyler

  Support staff

  May 12, 2021 at 07:02

  Hello,

  Thanks for contacting us.
  It looks like the Core plugin was not installed correctly at the first time, so now it should be re-uploaded via FTP. Please provide us with FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

  Regards

  #287177 Copied
  

  kam

  Participant

  May 12, 2021 at 18:10

  ok I solved the matter.
  Unfortunately, as you said, I needed to upload extracted core plugin through ftp.
  It wasn’t so clear so maybe take a look at the files that you are sharing for download cuz more people might find problems.

  #287314 Copied
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