Problem with category filter and site path

This topic has 15 replies, 4 voices, and was last updated 3 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: Mauro Giorgi
    Mauro
    Participant
    January 16, 2025 at 09:03

    Hi,
    i’ve category filter into sidebar but when select a value the path change from current “/category/category1” to “/shop/?filter_cat=215” and show all product (not only from category1) with filter, i want filter only currents products like other xStore filter and update the url to “/category/category1/?filter_cat=215”.
    See private area for detail
    Thanks

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2025 at 10:01

    Hello, Mauro,

    Thank you for reaching out to us.

    We understand your concern regarding the category filter behavior in the sidebar. Based on your description, it seems that when a filter is applied, the URL changes from the current category path (e.g., /category/category1) to /shop/?filter_cat=215, and the filter displays all products instead of limiting the results to the current category. You would like the filter to apply only to the current category’s products and update the URL accordingly (e.g., /category/category1/?filter_cat=215), similar to how other xStore filters function.

    Could you please provide temporary FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

    Avatar: Mauro Giorgi
    Mauro
    Participant
    January 16, 2025 at 10:02

    Ok can you give your ip in order to enable it into fw?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2025 at 10:10

    Hello, Mauro,

    Private Content

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Mauro Giorgi
    Mauro
    Participant
    January 16, 2025 at 11:28

    Now you should be able to connect, tell me if have problems

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2025 at 11:43

    Hello, Mauro,

    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server
    https://prnt.sc/wB4tAYb0jJ_c

    Best regards,
    8Theme’s Team

    Avatar: Mauro Giorgi
    Mauro
    Participant
    January 16, 2025 at 11:49

    mmm ok, I’ll get it fixed as soon as possible

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2025 at 13:06

    Hello, Mauro,

    Thank you for your message. Please take your time.

    Best regards,
    8Theme’s Team

    Avatar: Mauro Giorgi
    Mauro
    Participant
    January 17, 2025 at 10:08

    Hi can you try now?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 17, 2025 at 15:52

    Dear @Mauro,

    We hope this message finds you well.

    We have carefully reviewed the main request you submitted. Unfortunately, it is not possible to implement the solution in the exact manner you have requested. However, as an alternative, we recommend utilizing the “Product Categories” widget. This option will generate the URL in the format you are seeking.

    On the other hand, our “Filter by Categories” widget generates URLs with query parameters within the global store URL. This structure is essential to ensure the proper functionality of the widget.

    We appreciate your understanding and are here to assist you further if needed.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Mauro Giorgi
    Mauro
    Participant
    January 17, 2025 at 21:14

    Hi,
    i’ve tried “Product Categories” widget but i want show only subcategories of current category, the setting widget seem not work fine… i want display 21.5, 24 and 27 like “Filter by Categories”, right?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 18, 2025 at 14:39

    Dear @Mauro,

    Thank you for reaching out.

    You are absolutely correct, and we would like to highlight that our XStore theme offers a unique feature that allows the default Product Categories widget to display only the subcategories of the current category. You can find more details about this functionality here: https://prnt.sc/3fqB12_hZBpE.

    Once this option is enabled, the widget will display the following structure: https://prnt.sc/8CouqPZIknbk. We encourage you to explore this feature and utilize it in the way that best suits your needs.

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Mauro Giorgi
    Mauro
    Participant
    January 18, 2025 at 21:51

    Thanks, can i customize block like other widget with gray background and border radius and remove “Show All Categories” link?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 19, 2025 at 10:40

    Dear @Mauro,

    We hope this message finds you well.

    You may consider adding the following custom CSS to enhance your theme’s appearance. Please navigate to Theme Options -> Theme Custom CSS -> Global CSS and insert the code below:

    .sidebar-widget.widget_product_categories .product-categories > .parent-level0 {  
        display: none;  
    }  
    
    .sidebar-widget.widget_product_categories .product-categories {  
        background: #f7f7f7;  
        padding: 10px;  
        border-radius: 5px;  
    }

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 24, 2025 at 23:37

    Dear Mauro,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

  • Viewing 15 results - 1 through 15 (of 15 total)

The issue related to '‘Problem with category filter and site path’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.