• 

  jrmik

  Participant

  June 29, 2020 at 08:56

  Hello, i have a problem adding a product to cart: if i choose size and color (variants) of products under the pictures of products (not in the product page but on the home page or in shop/categories page https://prnt.sc/t8bnac) the browser starts freezing or crashing once i add a product to cart. Also switching of variants, also in products page, lasts long.
  Thanks for help!

  #242506 Copied Theme version: Latest version 6.3.6 / Core plugin 2.3.6 WooCommerce version: 4.2.2
  6 Answers
  

  Olga Barlow

  Participant

  June 29, 2020 at 15:55

  Hello,

  Take our apologies if you faced any inconvenience using our theme.

  Please, provide us with a temporary WP Dashboard and FTP access to your site to check the issue in more detail and help you.

  Regards

  #242575 Copied
  

  jrmik

  Participant

  June 29, 2020 at 16:12

  ok, sent

  Please contact administrator
  for this information.

  #242582 Copied
  

  Olga Barlow

  Participant

  June 29, 2020 at 18:33

  Hello,

  WP Dashboard is ok but we can’t connect to your FTP http://prntscr.com/t8mm7h

  Regards

  #242614 Copied
  

  jrmik

  Participant

  June 30, 2020 at 07:42

  The login details should be correct now.

  Please contact administrator
  for this information.

  #242664 Copied
  

  Olga Barlow

  Participant

  June 30, 2020 at 23:01

  Hello,

  Check now.

  Regards

  #242769 Copied
  

  jrmik

  Participant

  July 1, 2020 at 09:45

  Hello, it works now, thanks!

  #242817 Copied
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