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Problem with blog installation - by JohnyB

This topic has 11 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

JohnyB

Participant

October 28, 2025 at 14:39

I would like to ask you to help me install the blog and the button as it is on the demo version, as I was unable to do it and simply removed it yesterday, and I will need it.

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10 Answers

Alex Carter

Support staff

October 28, 2025 at 15:15

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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JohnyB

Participant

October 28, 2025 at 15:19

Private Content

Please contact administrator
for this information.

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Alex Carter

Support staff

October 28, 2025 at 15:36

Hello,

We appreciate your prompt response.

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
We’ve edited your message and moved the temporary access into the Private Content area.

We’ve created the Blog page for you. Please clear cache and check.

Warm Regards,
The 8Theme Team

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JohnyB

Participant

October 28, 2025 at 15:44

It still doesn’t appear on the main page like it does on the demo version

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JohnyB

Participant

October 28, 2025 at 15:50

I also have a problem with elementor pro. When I start editing a product through it, it gives me error 500. It also gives an error when updating. I installed an older version but it still has the same problem. Can you help me, maybe there is some incompatibility or the developer forgot to install something and now it is incompatible when he installed the theme, because I have the same version on the other subdomain and it works perfectly there and there are no problems editing with elementor pro.

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Alex Carter

Support staff

October 28, 2025 at 15:52

Hello,

Thank you for your message.

We understand that you have removed certain content from the home page and are now requesting us to add it back. We have completed this for you – https://prnt.sc/QGz51hUuzURV

Warm regards,
The 8Theme Team

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Alex Carter

Support staff

October 28, 2025 at 15:54

Hello,

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

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JohnyB

Participant

October 28, 2025 at 18:03

After clearing the cache everything worked fine, thank you very much!

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JohnyB

Participant

October 28, 2025 at 18:03

Thanks for the support! My topic “Problem with blog installation” has been successfully resolved.

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Tony Rodriguez

Support staff

October 28, 2025 at 18:03

Dear JohnyB,

Thanks for being part of the WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

💬 Share your quick feedback here (takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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