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Problem with attributes and the dropdown menu

This topic has 7 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

amamatdi

Participant

October 26, 2023 at 21:40

hello
i m facing a problem with the attributes they don t appear like in the screen shot that i will give you here https://prnt.sc/qz6I5Tf5fCpV i did all steps like the video on youtube but didn t work please help me because the most thing i choose for it xstore theme is this option

#371686 Copied Theme version: 9.2.2 WooCommerce version: Version 8.2.1

6 Answers

amamatdi

Participant

October 26, 2023 at 21:42

i want say the variation swatches

#371687 Copied

Tony Rodriguez

Support staff

October 27, 2023 at 05:49

Hello, @amamatdi,

Thank you for contacting us and for using XStore.

We hope this message finds you well. We are writing to inform you that your recent request was somewhat unclear to us. To better assist you, we kindly ask that you provide a more detailed description of your issue or your desired outcome.

In addition, we would appreciate it if you could create WP-admin login details and share them with us in the private content area. This will allow us to review your site settings and provide the most effective assistance in resolving your issue.

Further, you have the option to review all available settings related to Variation Swatches. You can find these under XStore > Theme Options > WooCommerce > Shop Element.

Please refer to the attached image for your reference.
https://postimg.cc/tZZGKSyx

We look forward to hearing from you soon.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#371703 Copied

amamatdi

Participant

October 27, 2023 at 16:41

hello
what i want to say is that the variations swatches like this images https://postimg.cc/yWJfhfQF don’t appear on my website i follow your video https://www.youtube.com/watch?v=LgzC4iK-j6A and i did the same thing but i get this https://postimg.cc/G9Vbz5cr please help me te get these swatche variation like in the video

Please contact administrator
for this information.

#371811 Copied

Tony Rodriguez

Support staff

October 28, 2023 at 07:25

Hello, @amamatdi,

We appreciate your prompt response in providing us with the wp-admin login details.

1) We are pleased to inform you that your issue has been resolved. We kindly request you to revisit your site after clearing your browser cache. The resolution involved editing the product attribute and selecting it as a global attribute, followed by publishing it. This action has successfully addressed your concern.

Please refer to the attached image for further clarification.
https://imgur.com/KjI4wEU
https://imgur.com/ousIPsI

2) Two different product attributes are available in WooCommerce, local and global product attributes. In WooCommerce both options are called attributes, but there is a difference in the functionality of these attributes.

Global attributes: These are the properties that you will find in the WP-Admin under Product > Attributes. All attributes created here are at on a global website level and can be used with all products.

Local attributes: These attributes are created when you create or edit a product. You cannot use these attributes to filter and they are only visible on the product page itself.

You can use only global attributes for our variation swatches – https://youtu.be/LgzC4iK-j6A

This is how it works.

Best Regards,
8Theme’s Team.

#371841 Copied

amamatdi

Participant

October 28, 2023 at 09:49

THNX

#371851 Copied

Tony Rodriguez

Support staff

October 28, 2023 at 11:24

Hello, @amamatdi,

Thank you for contacting us and for using our theme and support services. We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

Have a great weekend!

This topic is now closed!

Best regards,
8Theme’s Team.

#371856 Copied
Tagged: attribute issues, dropdown menu problems, theme customization, woocommerce solutions, woocommerce themes, wordpress, wordpress troubleshooting
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Problem with attributes and the dropdown menu

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