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Problem with add to cart loading - by BureauHanze

This topic has 2 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

  • Avatar: BureauHanze
    BureauHanze
    Participant
    October 24, 2019 at 14:08

    Hi,

    After doing the update of the theme and x-store plug-in there is an error with our products.

    If a add a product to the cart, the add to card button is still loading. You don’t get a succesfull ‘add to cart message’ also.

    #223776 Copied Theme version: 6.1.4 WooCommerce version: 2.2.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2019 at 15:05

    Hello,

    Please provide a screenshot of the problem. You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
    What version of the theme did you use before the update? Have you updated the Core plugin?
    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
    I can’t open your site, unfortunately. Is there any restriction by IP?

    Regards

    #223781 Copied
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