Problem when configuring product category mega-menu.

This topic has 11 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

  • Avatar: wagnerds
    wagnerds
    Participant
    February 19, 2021 at 10:48

    Using a static block I added a product categories component to list products of a certain category without having to do it manually. The problem is that when I put it in the statistical block it messes up the entire layout giving me a huge css error. Something you can do. Another problem is that payment methods on the checkout page are with dark text, I have already tried to customize it and do not have the option to change the color of items from other plugins such as post office and paid market. some solution. I will not be able to give access to administration because I have sensitive information there. Since already awaiting.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2021 at 13:39

    Hello,

    1) Please provide more screenshots for a better understanding.
    2) If you can’t provide access, provide us detailed screenshots.

    Regards

    Avatar: wagnerds
    wagnerds
    Participant
    February 19, 2021 at 21:15

    It is possible to answer me now. If so, I can put the site up for maintenance and give you access. But for a limited period. Just flag me

    Avatar: wagnerds
    wagnerds
    Participant
    February 19, 2021 at 21:38

    I did a new installation in the database, yet I still find errors that leave me very motivated. I ask you to test it on your platform, I used the child theme called dark, when installing the paid market plugin I noticed errors in the credit card insertion fields, and the other fields so I was forced to leave the dark version so the text was understandable but I missed the feature I most wanted, which is the dark mode. These problems were recurrent after the new installation I did. New database and new installation of everything. I did the test by inserting it in the current menu of the store and when I add the product categories component to create a menu with product links it’s like the component has a layer outside the megamenu div. I bought the theme to make the development time feasible but I feel exhausted with these mistakes

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2021 at 09:29

    Hello,

    Our developers are not available during the weekend, but I will do my best to help you. Let’s go through questions one by one.
    Menu. Do you mean static block that is selected for LOJA menu item? Please describe the result that you want to achieve. Provide screenshots of which elements and settings were used.
    Lightshot screenshot tool can be used to take screenshots and share them.
    Check this demo https://xstore.8theme.com/demos/2/niche-market02/ , product categories – http://prntscr.com/101nx82 are added – http://prntscr.com/101nz7q http://prntscr.com/101nze7 Did you use the same element?
    Color on the checkout page. If just color is incorrect it can be simply fixed using custom CSS code. We can help you with the code, just provide a screenshot of the problem and URL of page. Right now, I do not see any problem on your Checkout page.
    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.

    Regards

    Avatar: wagnerds
    wagnerds
    Participant
    February 21, 2021 at 16:00

    As requested, there are the screenshots of the configuration of the component in the megamenu. I even changed the theme to see if it was something in the theme, but it isn’t! In the new theme it presents the same error unfortunately. I believe that this error must happen in all subjects. I ask that you see with your development team to resolve. It is an explored work, but there are errors that negatively impact your XStore theme. I had to put the topic in maintenance however, I’m having to put my hand on the css to try to correct it due to my financial urgencies. I thank you for your understanding and await your feedback.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 22, 2021 at 13:19

    Hello,

    We need temporary WP Dashboard and FTP to fix this issue on your site.

    Regards

    Avatar: wagnerds
    wagnerds
    Participant
    February 24, 2021 at 22:03

    Hi! I appreciate the answer. I cannot inform because the site is already in production and I have sensitive token information. In the most I tested on two of your themes and found the same problems. It was supposed to be okay and my website didn’t have any problems but I already had a lot of headaches with its theme. I’m not one to keep throwing problems at those who don’t. The two themes I tested were tested without me putting my hand in the css settings in the customize. Your topic has a problem in Css, that’s what I found. Please test it on your platform and you will see the error. Once again I want to note that sites in production are quite complicated to give administrative access. Your theme needs to be revised. Review my previous questions to see what’s going on in your topic. The team is to be congratulated, but it has this error when including menu more automatically and not as manual as inserting links. No more … Thank you. I look forward to improvements!

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2021 at 13:19

    Hello,

    To fix the Product categories list type we need access to XStore core plugin files, that’s why we asked FTP.
    If you have PHP skills you can do this by yourself. Open wp-content/plugins/et-core-plugin/app/controllers/shortcodes/categories.php and add the ul tag https://prnt.sc/106jo28

    Or provide us with temporary access that you’ll be able to remove once we fix the issue.

    Regards

    Avatar: wagnerds
    wagnerds
    Participant
    February 26, 2021 at 00:18

    Thanks for the tip helped a lot. Which class css to treat

      ? Thanks in advance.
    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 26, 2021 at 08:48

    Hello,

    There is no need in any class for that ul. Just wrap the list in ul.

    Regards

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The issue related to '‘Problem when configuring product category mega-menu.’' has been successfully resolved, and the topic is now closed for further responses

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