• 

  Aryanna_p

  Participant

  May 21, 2020 at 14:47

  Hello support, I have a problem after udating to the last version of core and theme. Some categories from the menu show like this
  img—->https://prnt.sc/sl3ujb on desktop
  What happened?
  hope you can help

  #238251 Copied Theme version: 6.3.4 WooCommerce version: 4.0.1
  4 Answers
  

  Rose Tyler

  Support staff

  May 21, 2020 at 15:10

  Hello,

  Enable WP debug mode https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
  Provide temporary wp-admin and FTP access.

  Regards

  #238253 Copied
  

  Aryanna_p

  Participant

  May 21, 2020 at 15:25

  Can you check please?

  Please contact administrator
  for this information.

  #238255 Copied
  

  Aryanna_p

  Participant

  May 21, 2020 at 15:54

  It was the php version. thanks

  #238263 Copied
  

  Olga Barlow

  Participant

  May 21, 2020 at 16:48

  Hello,

  Glad to hear that you sorted out. Do you need any other help from our side?

  Regards

  #238272 Copied
• Viewing 5 results - 1 through 5 (of 5 total)