Problem to remove all the functions of Brands

This topic has 8 replies, 2 voices, and was last updated 1 year, 4 months ago ago by Javier

  • Avatar: Javier
    Javier
    Participant
    November 16, 2022 at 02:51

    Hi, I already disable Brands from the Shop Elements menu and the list was disabled. However the text “Explore from Premium Brands” remains in the products page.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2022 at 06:39

    Hello,

    Thanks for using our theme.
    Please provide URL of the product page from your site. If it is under maintenance mode, provide temporary wp-admin access via the Private Content area.

    Regards

    Avatar: Javier
    Javier
    Participant
    November 16, 2022 at 16:40
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2022 at 17:08

    Hello,

    Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets > delete content from PreFooter area

    Regards

    Avatar: Javier
    Javier
    Participant
    November 16, 2022 at 18:02

    I’m not sure if I’m in the right place, because there is no content in the Prefooter area in the Widgets menu.

    screenshot

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2022 at 18:23

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look at the settings on your site.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Javier
    Javier
    Participant
    November 16, 2022 at 18:32

    Ok

    Please contact administrator
    for this information.
    Avatar: Javier
    Javier
    Participant
    November 16, 2022 at 18:54

    Looks like already solved.

    It was a Elementor issue.

    Thank you for the help!

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Problem to remove all the functions of Brands’' has been successfully resolved, and the topic is now closed for further responses

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