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Problem to install woocomerce - by popea

This topic has 4 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Jack Richardson

  • Avatar: popea
    popea
    Participant
    November 8, 2016 at 12:23

    Hello !!
    I have a problem installing woocomerce plugging. I tried 2 weeks ago and it was hosting problem, now I have enough space, but when I activate the plugging and the wordpress is blocked and the screen is blank.
    Could you help, please?

    #145264 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 8, 2016 at 14:52

    Hello,

    Please provide FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #145284 Copied
    Avatar: popea
    popea
    Participant
    November 8, 2016 at 14:57

    Here you have

    Please, contact administrator
    for this information.
    #145287 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 8, 2016 at 15:47

    Hello,

    There is error on your site:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/popeastyle.com/httpdocs/wp-admin/includes/class-wp-site-icon.php on line 210

    Ask your hosting provider support to increase memory_limit value.

    Best regards,
    Jack Richardson.

    #145297 Copied
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