• 

  jeremy

  Participant

  April 29, 2018 at 11:43

  Hello,

  I have a problem in my search bar. I have 2 problems:
  – When I write an apostrophe in a word and I validate, I have an error (cf screenshot 1).
  – When I have on the product description a character “&” displayed on the search bar, this character is broken as “&”. Cf screenshot 2.

  How can I fix this?

  Thank you.

  Please, contact administrator
  for this information.

  #192109 Copied
  9 Answers
  

  Rose Tyler

  Support staff

  April 30, 2018 at 09:32

  Hello,

  This is not our default search (I can’t recreate these problems on my test site) so please explain in details what customization was done to make such ajax search.
  Also, provide us with temporary wp-admin and FTP access in the Private Content area.

  Regards

  #192136 Copied
  

  jeremy

  Participant

  April 30, 2018 at 09:54

  Hello,

  I have added this plugin to do this customization: Algolia for Woocommerce.

  Please find access.

  Please, contact administrator
  for this information.

  #192138 Copied
  

  Rose Tyler

  Support staff

  April 30, 2018 at 10:16

  Hello,

  Credentials to wp-admin panel are incorrect.

  Regards

  #192142 Copied
  

  jeremy

  Participant

  April 30, 2018 at 10:36

  Hello,

  They are correct, please connect here:

  Please, contact administrator
  for this information.

  #192147 Copied
  

  Rose Tyler

  Support staff

  April 30, 2018 at 10:41

  Hello,

  I would recommend you to contact the plugin author.
  Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.

  Regards

  #192149 Copied
  

  jeremy

  Participant

  April 30, 2018 at 10:51

  Ok thank you. I will contact them.

  #192151 Copied
  

  Olga Barlow

  Participant

  April 30, 2018 at 11:03

  You are welcome.

  Regards

  #192155 Copied
  

  jeremy

  Participant

  July 24, 2018 at 10:32

  Thank you, problem solved, you can close.

  #197176 Copied
  

  Rose Tyler

  Support staff

  July 24, 2018 at 10:38

  Hello,

  You’re welcome!

  Regards

  #197185 Copied
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