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  popea

  Participant

  October 19, 2016 at 14:52

  HI!
  I have just to install my woocopress theme. I have already instal the pluggings, but when I activate woocomerce a blank screen appears.
  What can I do?

  #143245 Copied Theme version: ThemeForest Premium Theme.Versión: 2.9.2
  5 Answers
  

  Robert Hall

  Participant

  October 19, 2016 at 15:47

  Hello,

  Please provide us with wp-admin and FTP credentials in Private Content.

  Regards,
  Robert Hall

  #143260 Copied
  

  popea

  Participant

  October 19, 2016 at 16:00

  Logins

  Please, contact administrator
  for this information.

  #143263 Copied
  

  Jack Richardson

  Support staff

  October 19, 2016 at 17:32

  Hello,

  There is error on your site:
  Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/popeastyle.com/httpdocs/wp-admin/includes/deprecated.php on line 1390

  You need ask your hosting provider support to increase memory_limit value.

  Best regards,
  Jack Richardson.

  #143272 Copied
  

  popea

  Participant

  October 20, 2016 at 18:12

  Thanks 🙂

  #143420 Copied
  

  Jack Richardson

  Support staff

  October 20, 2016 at 19:16

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #143434 Copied
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