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  alwcommunication

  Participant

  November 18, 2014 at 18:09

  Hi!
  Im so confused since the site works fine for me, but my customers are complaining.

  First, some using IE (9 or 10) are having problems to view cart, even though they added products.

  Second, some, using the site from different browsers and different devices have problems when clicking the PayPal button. The site will not re direct to paypal.

  Any suggestions?

  Please, contact administrator
  for this information.

  #25177 Copied
  1 Answer
  

  Olga Barlow

  Participant

  December 3, 2014 at 11:07

  Hello,

  1) We have checked your site using IE and did not face any issues with adding to cart and cart page.
  2) I don’t see that PayPal method is activated. Our theme should not affect payment gateways functionality, it’s default WooCommerce setting. Check, please, if this problem persists with default theme too.

  Regards,
  Olga Barlow

  #27808 Copied
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