I’m working on a fashion accessories adaptation of Xstore, but facing a huge problem … formerly not perfect my products sliders and product images (in the product page) do not display (or load)) anymore :/
I’ve tried to install (after the problem has appeared) Smart Variations Images Pro (under licence) but no way to make it ok.
Please, could someone find me a solution
ps : the products can be seen in the shop page (?!)
> homepage (no product slider) : http://bellemme.com/
> shop page : http://bellemme.com/boutique
> product page exemple (no images) : http://bellemme.com/produit/sac-charlotte
Is XStore Corre plugin activated on your site? https://xstore.helpscoutdocs.com/article/36-included-plugins
Please provide temporary wp-admin access so we can take a closer look.
yes I think it is activated ; but I have this message :
Xstore Core plugin requires the following theme: Xstore v5.1.1 or higher.
Downgrade the plugin to version 1.0.23 to use it with the current theme version. 1.0.23 plugin version you can find here
Please update XStore theme to 5.1.1 version https://xstore.helpscoutdocs.com/article/63-theme-update that if fully compatible with the latest woocommerce version.
Don’t keep enabled all the plugins that come bundled with XStore theme. Read about required and recommended plugins https://xstore.helpscoutdocs.com/article/36-included-plugins , check what recommended plugins you really plan to use depending on options that plugins offer and then enable them. Because every additional plugin slows down a site a little bit and there is no need to keep it enabled if you don’t use its options.
Also, please watch this video about Variation Swatches in our theme – https://youtu.be/XO-PDvhPypc
Thks for that answer
I did it and it restored a section that didn’t appear before on homepage, but still not my products there.
For the product page it seems to be alright
For my remaining problem on homepage, do you know which plugin to uninstall first ? Otherwise, it now says (for homepage) that it encounters an ajax error (on HP)
My WP also asks me to update the woocommerce database, do you now how to make a backup of it (just the classic export) ? Should i do it ?
And, do you have any idea of which plugin could cause a compatibility problem ?
Please check your site now. We’ve uninstalled some of the plugins that come bundled with our theme but are not required. Please read the description before activation any plugin to be sure that it is really required on your site – https://xstore.helpscoutdocs.com/article/36-included-plugins
Also, we’ve installed W3 Total Cache plugin that will help to speed up your site and updated some of plugins.
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty