Problem on product price and check box show code (e918)

This topic has 5 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Rio Market Services
    Rio Market Services
    Participant
    February 9, 2025 at 21:05

    I recently had a problem which is that the price is not displayed when sorting products. I found an option in Customize > WooCommerce > Store > Store Page Layout > Page Numbering Type option. If I change the value to any other value, the price disappears from the list of products on the store page. When I put it on the default, the price appears again. But the problem is that if I want to sort the products, the price disappears again. In addition, the list of products in Dokan also does not show the price sometimes. The other problem in the same image is that in the place of the checkbox, a code appears instead of a check mark. What is the reason for that?

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    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 10, 2025 at 08:58

    Hello,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

    Avatar: Rio Market Services
    Rio Market Services
    Participant
    February 10, 2025 at 12:52

    I have brought you all the information you requested and it is present in the special event. I have fixed the code E918 that was appearing in the checkboxes. Currently, the problem of displaying the price remains. When I sort the price, it disappears and remains loading, and also in Dukan’s DASHBOARD when I go to view the products the price does not appear most of the time. I also want solutions to other problems if you find anything, also whats the verson you suggist for dokan & dokan pro?
    Thank you.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 10, 2025 at 16:04

    Hello @Rio Market Services
    It seems that multicurrency plugin makes such issue with AJAX filters so you can try to add next CSS solution in Theme Options -> Theme Custom CSS -> Global CSS:

    .wmc-cache-loading .woocommerce-Price-amount.amount:before,
    .wmc-cache-loading .woocommerce-Price-amount.amount:after {
     display: none;
    }

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 11, 2025 at 19:17

    Dear Rio Market Services,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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