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Problem on admin side - by McMullen - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: McMullen
    McMullen
    Participant
    March 27, 2015 at 19:01

    Everything was working fine, and then it wasn’t. No changes made (was working in Revolution slider settings). Went to try and work on menus, and it got “stuck” loading the page (Screenshot: http://prntscr.com/6m2cvt). Same thing is happening on every other tab I try to click.

    I tried the following, to eliminate possible causes: all other sites on this host are working properly. Changed DNS server on my internet connection (to Google open DNS), tried different browsers, and different devices – all with the same issue.

    I’m at a loss, and may be missing some simple thing. Thoughts?

    Thanks!

    Please, contact administrator
    for this information.
    #52894 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 27, 2015 at 19:58

    Hello,

    Please try to disable 3rd-party plugins and check admin panel after that.
    Some plugin may cause the issue.

    Regards,
    Eva Kemp.

    #52910 Copied
    Avatar: McMullen
    McMullen
    Participant
    March 27, 2015 at 20:28

    I think I have it narrowed down to Skreets Live Chat.

    Thanks!

    #52914 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 27, 2015 at 20:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #52931 Copied
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