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Problem menu mobile categories not open principal category

This topic has 4 replies, 2 voices, and was last updated 2 weeks ago ago by Alex Carter

  • Avatar: Creative
    Creative
    Participant
    June 19, 2025 at 11:08

    hi, accessing the site from mobile, clicking on the category opens the submenu but it does not take me to the main category even though there is the link “https://birbalandiapark.it/giochi-playground/”

    example: click on the category “Giochi Playground” the submenu opens but it does not take you to the Giochi Playground category page

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #447552 Copied
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 19, 2025 at 11:21

    Hello,

    Thank you for reaching out to us.

    We can not log in using the credentials you provided. Please check.

    Additionally, please test: Xstore > Theme Options > Header Builder > Mobile menu > Dropdown Opening Action.

    Warm Regards,
    The 8Theme Team

    #447555 Copied
    Avatar: Creative
    Creative
    Participant
    June 19, 2025 at 14:49

    I didn’t succeed

    Please contact administrator
    for this information.
    #447567 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 19, 2025 at 15:40

    Hello,

    We appreciate your prompt response.

    Please read this answer – https://www.8theme.com/topic/shop-page-is-not-clickable-from-mobile-menu/#post-396536

    Warm Regards,
    The 8Theme Team

    #447570 Copied
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