Problem in the Cutomizer. link Telephone (clickable) & Kontakt

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

  • Avatar: Nio
    March 12, 2023 at 22:28

    Hello all,

    I have a problem in the Cutomizer.

    Somehow I can’t link the phone number and the contact form in the header…. It can not be saved…

    I need some help with this please

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2023 at 05:55

    Hello @Nio,

    In order to resolve your issue, please navigate to XStore >> Theme Options >> Header builder >> Contacts element and delete the existing elements then add them again from scratch.

    As an example, the “Url For Field” for a phone number should be formatted as “tel:+xxxxxxxxxx” and for an email address as “mailto:your_email”.

    We hope this helps.

    Best Regards,
    8Theme’s Team

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