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  Sula

  Participant

  August 21, 2020 at 21:40

  I have attempted to import this demo several times but I get an error message says it is installed with some errors. Media is not installed. The settings are all at the highest required.

  #248837 Copied Theme version: 5.5 WooCommerce version: 4.3
  1 Answer
  

  Rose Tyler

  Support staff

  August 22, 2020 at 08:23

  Hello,

  Thanks for contacting us.
  Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only, for example, https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0 , or do a manual import of the media (Tools > Import > WordPress > using the media file from the Import files folder).
  Let us know if you need any further assistance.

  Regards

  #248851 Copied
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