Problem after transfering site to another hosting provider

This topic has 2 replies, 2 voices, and was last updated 1 year, 6 months ago ago by Rose Tyler

  • Avatar: KIVI
    KIVI
    Participant
    August 10, 2022 at 12:43

    Hello!

    After transferring site to different hosting provider there is just a plain text on white page without previous theme layout and custom CSS I did on the page.

    I have backup of all WP files and a copy of MySQL database, which were used before transfer, but still cannot get previuos look back.

    Please help me :/

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2022 at 13:24

    Hello,

    Contact your hosting provider and ask about assistance from their side first.
    Probably you did not migrate correctly. Try the Duplicator plugin.
    We recommend contacting your hosting provider, because, as a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions.

    Regards

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