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Pricing keeps loading please check it whats going on after clicking on load more button

This topic has 5 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

Melad

Participant

August 19, 2023 at 14:54

hi please check why my website products pricing keeps loading check the shop page to load more buttons
url:-komersh.com/shop

Please, contact administrator
for this information.

#364985 Copied Theme version: 1.0 WooCommerce version: Version 8.0.2

4 Answers

Melad

Participant

August 19, 2023 at 20:04

no reply from xstore theme whats going on

#364991 Copied

Rose Tyler

Support staff

August 20, 2023 at 10:30

Hello, Melad,

We apologize for the delay in responding. Our response time may vary depending on the volume of requests and is typically within 24 hours Monday-Friday and up to 48 hours on weekends. However, it is usually faster than that.

We can’t check your Shop page – https://prnt.sc/f4SpNZHh5FHf Please check it.
403 Forbidden error says that we don’t have permissions on your server for this request. Contact your host provider for help in this situation.

Also, could you provide temporary wp-admin access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#365016 Copied

Melad

Participant

August 21, 2023 at 20:55

Hi please check private section have shared the credentials there so let me recall the issue when you goes on the shop page scroll down the little bit and click on LOAD MORE button the products load but the pricing will be keep loading so please check whats the issue is going on please fix this issue thanks

Please contact administrator
for this information.

#365189 Copied

Tony Rodriguez

Support staff

August 22, 2023 at 07:57

Hello, @Melad,

We appreciate your patience and cooperation in providing us with the necessary login details.

We are pleased to inform you that the issue you were experiencing has been successfully resolved. We kindly request you revisit your site after clearing your browser cache to confirm the resolution.

Upon investigation, we found that the issue was caused by the ‘FOX – Currency Switcher Professional for WooCommerce’ plugin. To rectify the problem, we have deactivated this plugin on your site, which has effectively resolved the issue.

For further assistance regarding the ‘FOX – Currency Switcher Professional for WooCommerce’ plugin, we recommend reaching out to the plugin author directly.

Thank you for your understanding.

Best Regards,
8Theme’s Team.

#365205 Copied
Tagged: load more button error, troubleshoot woocommerce load more, woocommerce loading issue, woocommerce pricing loading, wordpress pricing check, wordpress templates pricing problem
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