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Price is visible double in product page and in the shop

This topic has 5 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

Mateusz

Participant

November 24, 2023 at 07:48

Hello,
I do not know why but there are two prices in my client store. On shop page, product page and even in automatic email with orders.

Please help 🙂

Please, contact administrator
for this information.

#374601 Copied Theme version: .9.2.3

4 Answers

Tony Rodriguez

Support staff

November 24, 2023 at 08:23

Hello, @Mateusz,

I hope this message finds you well.

We kindly request that you conduct a diagnostic check by activating a default WordPress theme, such as Twenty Twenty-Four or Storefront, to ascertain whether the issue with the double-displaying price is related to our theme.

Should the problem persist even with the default WordPress theme, we recommend reaching out to WooCommerce support for further assistance. Their expertise should help resolve the issue, which in turn is expected to ensure compatibility with our theme as well.

For your convenience, here is the link to WooCommerce support: https://wordpress.org/support/plugin/woocommerce/

We appreciate your cooperation and look forward to your confirmation on the matter.

Best regards,
The 8Theme Team

#374605 Copied

Mateusz

Participant

November 24, 2023 at 09:13

Hello,
But I asked about prices, not reviews 🙂

#374611 Copied

Tony Rodriguez

Support staff

November 24, 2023 at 09:19

Hello, @Mateusz,

We apologize for the typographical error previously made; it has now been rectified. Could you please confirm if you have conducted the testing using the default WordPress theme, and if so, what were the outcomes?

Best regards,
The 8Theme Team

#374613 Copied

Andrew Mitchell

Support staff

March 1, 2024 at 07:56

Dear Mateusz,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#385329 Copied
Tagged: double price visibility, product page issues, shop display errors, woocommerce price problems, woocommerce templates, wordpress woocommerce fixes
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Price is visible double in product page and in the shop

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