Return to previous page

Preview blured images shop page / please check on windows

This topic has 2 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

movileanu

Participant

March 7, 2022 at 16:22

Blured images.

Hi. I have a odd problem with the shop images on shop page.

I have this problem on al my websites that run on xstore.

On mac, all images are ok.

On windows, the problem is:

1. when I go on the shop page (with all the products) the preview of the image is blurry.

2. when I click a image and go to product page, image is ok.

3. When I go back from the product page to shop page, all preview are ok, perfect quality.

Please help me, this is a serious problem

thank you

#319105 Copied Theme version: 8.1 WooCommerce version: last

1 Answer

Rose Tyler

Support staff

March 8, 2022 at 09:07

Hello,

We’ve checked on windows and all is fine. What browser do you use? Make sure that the browser is not very old. Clear cache of the browser.
Could you record a video of the problem?
Try to change Images Loading Type in Theme Options -> Speed Optimization.

Regards

#319137 Copied
Tagged: best selling, check, preview blurred images, shop page, themes, windows, woocommerce
Viewing 2 results - 1 through 2 (of 2 total)