Preview blured images shop page / please check on windows

This topic has 2 replies, 2 voices, and was last updated 1 year, 11 months ago ago by Rose Tyler

  • Avatar: movileanu
    movileanu
    Participant
    March 7, 2022 at 16:22

    Blured images.

    Hi. I have a odd problem with the shop images on shop page.

    I have this problem on al my websites that run on xstore.

    On mac, all images are ok.

    On windows, the problem is:

    1. when I go on the shop page (with all the products) the preview of the image is blurry.

    2. when I click a image and go to product page, image is ok.

    3. When I go back from the product page to shop page, all preview are ok, perfect quality.

    Please help me, this is a serious problem

    thank you

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 8, 2022 at 09:07

    Hello,

    We’ve checked on windows and all is fine. What browser do you use? Make sure that the browser is not very old. Clear cache of the browser.
    Could you record a video of the problem?
    Try to change Images Loading Type in Theme Options -> Speed Optimization.

    Regards

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