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Preventing Double Orders On Checkout - by

This topic has 2 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

  • Avatar:
    Inactive
    April 3, 2020 at 17:58

    I am running into an issue randomly in which a customer will double click the checkout button twice because they do not believe the order has been processed. Is there a way to disable the checkout button after the order has been submitted?

    This is creating extra work for us by having to refund customers.

    #232548 Copied Theme version: Xstore 6.2.13 WooCommerce version: Woo Commerce 4.0.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2020 at 07:00

    Hello,

    Please provide a screenshot for a better understanding the desired result.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    #232588 Copied
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