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Prebuilt 404 Pages – Who Can We Import It?

This topic has 8 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

HDTeam

Participant

October 23, 2023 at 08:19

Hi!

I want to check, how ADDED: Prebuilt 404 Pages works, but nowhere I can find place where it is possible to donwload prebuilded templates. Pls. help me to find it.

Thanks..

#371144 Copied Theme version: 9.2.2 WooCommerce version: 8.2.0

7 Answers

Tony Rodriguez

Support staff

October 23, 2023 at 08:49

Hello, @HDTeam,

We are pleased to inform you that we have incorporated a new feature, the 404 pages builder, into the latest version of our theme. This functionality allows you to design a custom layout for your site’s 404 page. Additionally, you can import pre-built 404 templates.

To utilize this feature, please follow these steps:

1. Navigate to WP-Dashboard >> Xstore Builder >> Error-404.
2. Click on ‘Add New’ as depicted in this screenshot: https://postimg.cc/GHwfdJZB.
3. Choose and insert any layout on the page according to your requirements. For reference, please see this screenshot: https://postimg.cc/1VH7vbML.

Once you have completed these steps, you can set the display condition for the 404 page by following the instructions provided in these screenshots: https://postimg.cc/bsf2gstc & https://postimg.cc/PpGtH8hd.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#371151 Copied

HDTeam

Participant

October 24, 2023 at 18:04

Hi!

On Step 2 I don’t get XStore Library only global Elementor Library and there are so standard templates, not Your designs :/ What can be the reason?

https://www.webpagescreenshot.info/#v2=eBRM4-ebR

Thanks for checking..

#371402 Copied

Tony Rodriguez

Support staff

October 25, 2023 at 06:29

Hello, @HDTeam,

Thank you for your response.

We are writing to inquire if you are exclusively using a one-page builder, specifically Elementor, on your website.

To provide some context, XStore Builders is a new feature that was incorporated in the most recent version of our theme (9.2.0). https://xstore.8theme.com/update-history/

Please note that this feature is only compatible and working with the Elementor page builder.

In order to assist you more effectively, we kindly request you to create temporary wp-admin login access and share the details with us in a private content area. This will enable us to examine your settings more closely and provide you with the necessary assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

We look forward to your response.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#371425 Copied

HDTeam

Participant

October 25, 2023 at 07:30

Hi!

Yes, Pls. check.. I have two shops with almost same problem. Now first shop.

Thanks..

Please contact administrator
for this information.

#371430 Copied

Tony Rodriguez

Support staff

October 25, 2023 at 07:44

Hello, @HDTeam,

We appreciate your cooperation in providing us with the WP-Admin login access. Upon reviewing your site, we have discovered that you are currently utilizing the WP-Bakery page builder.

In our previous correspondence, we informed you that the Xstore builders are compatible and working with the Elementor page builder, not WP-Bakery.

We kindly advise you to install and activate the Elementor page builder on your site and proceed with a recheck.

For further guidance on how to use Xstore builders, please refer to our theme documentation at the following link: https://xstore.helpscoutdocs.com/article/183-xstore-builders-getting-started

We trust that you will find this information beneficial.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

#371435 Copied

HDTeam

Participant

October 25, 2023 at 08:38

Yes, right – my fault :/ Sorry.. Pls. check our second shop – there is already Elementor..

Please contact administrator
for this information.

#371440 Copied

Tony Rodriguez

Support staff

October 25, 2023 at 11:32

Hello, @HDTeam,

We have conducted a thorough examination of your website and identified that the issue lies within your child theme. Upon activating the XStore Parent theme on your site and conducting a subsequent check, we found that the XStore builders > Error-404 Builder is functioning correctly.

Please refer to the attached image for your reference.
https://postimg.cc/XBjrD39x
https://postimg.cc/1fKkQSww

We recommend that you consult with your website developer regarding the customization of your child theme and request them to rectify this issue. Please note that we are not liable for any additional customization in files.

We appreciate your understanding in this matter.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

#371460 Copied
Tagged: customizable woocommerce pages, easy woocommerce setup, efficient wordpress import, import woocommerce themes, prebuilt 404 pages, premium wordpress themes, wordpress themes
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