Pre loader screen - by grebe - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: grebe
    grebe
    Participant
    May 27, 2020 at 00:05

    Hi,

    I’m pretty happy with the theme in general, but in mobile, just a few moments before the preloader image, it appears a weird home configuration. I send you an image.

    https://ibb.co/SVw396r

    home

    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    May 27, 2020 at 06:17

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: Promove Mais
    Promove Mais
    Participant
    July 4, 2023 at 20:26

    Hi friend, all good, I’ve been looking at your site and it has a very good score on PageSpeed Insights. I would like to know how you made it load so fast.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2023 at 09:02

    Hello, Promove Mais,

    Thank you for contacting us and for using XStore.

    General site speed depends on many factors – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website , not just on the theme, but on your server settings, images you use, third-party plugins you use, etc.
    Google Pagespeed always scores 20-50 points for mobile performance for 99% of websites built with WordPress.
    We suggest that you follow the instructions provided by Google PageSpeed Insights, for example – https://prnt.sc/w_OD7Jt3ZYFd and our documentation – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

    We hope this information is helpful.

    Kind Regards,
    8theme team

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