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  gaurabin@gmail.com

  Participant

  July 7, 2018 at 09:34

  I created page http://floralexports.in/sola-flowers/ but both Post Masonry Grid” and “Masonry Media Grid not working.

  Sometimes page also not showing..

  Please make correct that both are run in all pages.

  Please do needful at your earliest

  Thanks and regards

  Gaurav

  Please, contact administrator
  for this information.

  #196280 Copied Theme version: 4.6
  6 Answers
  

  Rose Tyler

  Support staff

  July 9, 2018 at 08:23

  Hello,

  Have you tried to disable all 3rd-party plugins?
  Please check if the same problems persist only with our theme or with a default theme too.

  Regards

  #196314 Copied
  

  gaurabin@gmail.com

  Participant

  July 9, 2018 at 09:14

  Thanks for reply

  Yes I have disable all 3rd-party plugins.

  But still same problem is going.

  Thanks and regards,

  Gaurav

  Please, contact administrator
  for this information.

  #196324 Copied Theme version: 4.6
  

  gaurabin@gmail.com

  Participant

  July 9, 2018 at 09:20

  Thanks for reply

  Yes I have disable all 3rd-party plugins, I use only by default theme plugins,

  same problems persist only with Royal theme

  please help

  Thanks and regards,

  Gaurav

  #196327 Copied
  

  Rose Tyler

  Support staff

  July 9, 2018 at 09:32

  Have you tried to activate a default theme on site, for example, Twenty Seventeen?

  Regards

  #196328 Copied
  

  gaurabin@gmail.com

  Participant

  July 9, 2018 at 10:53

  Thanks for reply,

  I had Interior Theme I have made switch to Royal theme.

  After switch to Royal theme Post Masonry Grid” and “Masonry Media Grid” not working.

  I am sending page link which I have made Masonry Media Grid on the page just check.

  https://floralexports.in/sola-flowers/

  Thanks and regards,

  Gaurav

  #196334 Copied
  

  Olga Barlow

  Participant

  July 9, 2018 at 14:57

  Hello,

  We have activated the default WP theme – Twenty Seventeen and see the same issue https://gyazo.com/4c278a3b8da7338a618403cbcb835fc8 that caused by the error of the WooCommerce plugin in the console. Once you disable the WC plugin everything works fine with both default and Royal theme. So, please, fix the error that you get even with the default theme to make the grid work fine. Check this post https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/ this may help you, looks that script error caused by outdated MOD_SECURITY core ruleset.

  Regards

  #196379 Copied
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