Post grid on footer nor working - by cardinalno

This topic has 8 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

  • Avatar: cardinalno
    cardinalno
    Participant
    February 10, 2016 at 12:28

    Hello I am working with the Royal theme. The issue is that when the post grid is added to visual composer to the footer does not show on the page.

    I have the footer set up as a static block and I’ve added it to the footer widgets area.
    can you help me?

    BR
    Devis

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2016 at 14:49

    Hello,

    Please provide us with WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: cardinalno
    cardinalno
    Participant
    February 10, 2016 at 17:04

    hi see in private content the credential.
    if I try in preview works, but when I include the static block into the footer.. it doesn’t works

    BR
    DEvis

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2016 at 18:03

    Hello,

    There is a conflict as you’ve already added Post Grid element in the page. Remove it from the page and the element will load in footer.

    Regards,
    Eva Kemp.

    Avatar: cardinalno
    cardinalno
    Participant
    February 10, 2016 at 18:17

    sorry i removed from the page, but it doesn’t works…
    you can remove some part of this page(only this page) in order to verify
    thankyou for your support

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2016 at 19:33

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: cardinalno
    cardinalno
    Participant
    February 11, 2016 at 17:23

    is it enough the access to folder wp-content?

    BR Devis

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 12, 2016 at 10:01

    Hello,

    Please give us full access to the site files.

    Thank you.

    Best regards,
    Jack Richardson.

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