• 

  cardinalno

  Participant

  February 10, 2016 at 12:28

  Hello I am working with the Royal theme. The issue is that when the post grid is added to visual composer to the footer does not show on the page.

  I have the footer set up as a static block and I’ve added it to the footer widgets area.
  can you help me?

  BR
  Devis

  Please, contact administrator
  for this information.

  #112434 Copied
  7 Answers
  

  Eva Kemp

  Participant

  February 10, 2016 at 14:49

  Hello,

  Please provide us with WP admin panel credentials in Private Content.

  Regards,
  Eva Kemp.

  #112465 Copied
  

  cardinalno

  Participant

  February 10, 2016 at 17:04

  hi see in private content the credential.
  if I try in preview works, but when I include the static block into the footer.. it doesn’t works

  BR
  DEvis

  Please, contact administrator
  for this information.

  #112492 Copied
  

  Eva Kemp

  Participant

  February 10, 2016 at 18:03

  Hello,

  There is a conflict as you’ve already added Post Grid element in the page. Remove it from the page and the element will load in footer.

  Regards,
  Eva Kemp.

  #112504 Copied
  

  cardinalno

  Participant

  February 10, 2016 at 18:17

  sorry i removed from the page, but it doesn’t works…
  you can remove some part of this page(only this page) in order to verify
  thankyou for your support

  #112508 Copied
  

  Eva Kemp

  Participant

  February 10, 2016 at 19:33

  Hello,

  Please provide us with FTP credentials.

  Thank you.

  Regards,
  Eva Kemp.

  #112515 Copied
  

  cardinalno

  Participant

  February 11, 2016 at 17:23

  is it enough the access to folder wp-content?

  BR Devis

  Please, contact administrator
  for this information.

  #112679 Copied
  

  Jack Richardson

  Support staff

  February 12, 2016 at 10:01

  Hello,

  Please give us full access to the site files.

  Thank you.

  Best regards,
  Jack Richardson.

  #112767 Copied
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