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Topic: Porudct Image – Uncropped not working / some problems on shop page

john

Participant

April 17, 2022 6:37 pm

Porudct Image – Uncropped setting not working
https://www.molylovely.com/wp-content/uploads/2022/04/issue-1.png
https://www.molylovely.com/wp-content/uploads/2022/04/issue-2.png
https://www.molylovely.com/wp-content/uploads/2022/04/issue-3.png
Site URL: hidden
Theme version: 8.1.3
WooCommerce version: 6.4.1

Content is visible for topic creator and
support staff only.

#322197 copied to clipboard

Olga Barlow

Support staff

April 18, 2022 12:08 am

Hello,

Provide us with FTP access. We’ll check the issues in more detail.

Regards

#322207 copied to clipboard

john

Participant

April 18, 2022 3:51 am

Here is the data

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

April 18, 2022 8:01 am

Hello,

Check if your server does not have any limits for the connections from other countries because I can’t connect to your server https://prnt.sc/7g7-YMIqNbmO

Regards

#322216 copied to clipboard

john

Participant

April 18, 2022 9:01 am

i have just test it on https://ftptest.net/
and it can work
can you try it again or is there an other way to help me?

#322221 copied to clipboard

Olga Barlow

Support staff

April 18, 2022 5:31 pm

Hello,

Thank you. Now FTP works. I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#322231 copied to clipboard

john

Participant

April 18, 2022 5:33 pm

it works now , thks

#322232 copied to clipboard

Olga Barlow

Support staff

April 18, 2022 5:39 pm

Hello,

Welcome.

Regards

#322235 copied to clipboard