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Portfolio grid element translation problem

This topic has 15 replies, 2 voices, and was last updated 10 years, 8 months ago ago by DIPHA

DIPHA

Participant

January 28, 2015 at 09:54

Hi,

I tried translating the portfolio section.
On the sub-pages are grid elemenets.
They show only specific portfolio categories.

In german it works ok when I enter the category name

(If you want to narrow output, enter category names here. Note: Only listed categories will be included. Divide categories with linebreaks.)

but in english that kind of selection doesn’t work.

(Nothing found.)

How do I get this working?

Cheers,
Melanie

Please, contact administrator
for this information.

#37740 Copied

14 Answers

Eva Kemp

Participant

January 28, 2015 at 10:20

Hello,

The credentials to wp-admin panel are incorrect.
Please check them and provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#37759 Copied

DIPHA

Participant

January 28, 2015 at 17:27

ooops,

I’m so sorry!

Please, contact administrator
for this information.

#37877 Copied

Eva Kemp

Participant

January 28, 2015 at 18:42

Hello,

I’ve checked Portfolio page and haven’t see any problems there. The categories are selected successfully.
Could you please describe with more details and show a screenshot of the issue?
Also the link you provided for “URL portfolio section” is giving an error “You do not have permission to preview drafts.”

Thank you.
Regards,
Eva Kemp.

#37908 Copied

DIPHA

Participant

January 28, 2015 at 18:57

http://imgur.com/a/u9hck#0

#37914 Copied

Eva Kemp

Participant

January 28, 2015 at 20:32

Hello,

Do you mean frontend editor isn’t working on English version of the site?
Please describe step by step what we need do to replicate the issue from our side.

Thank you.
Regards,
Eva Kemp.

#37935 Copied

DIPHA

Participant

February 11, 2015 at 12:07

Hello,

Again the problem:

If I add Grid element “post grid” on a page, I can choose the type of grid element.
To add portfolio categories I choose etheme_portfolio.
I can choose any categoeris I want.
It works with german categories but not with the translated english categoeris.
–> Nothing found.

With the new update of visual composer backend editor I can’t choose etheme_portfolio as a type anymore.

It doesent work if I copy the code from the text editor from the german page and exchange the category-name of the german version to the english name of the category.

Using category ids (they are called tag_ids) at portfolio doesn’t work ether.

1) Please take a look at the following pages (2 links) and explain me how to set up a grid with etheme_portfolio elements in the english version… similiar to the german one.

2) Please explain how to user category IDs for the etheme_portfolio grid elements.

Cheers

Please, contact administrator
for this information.

#41107 Copied

Eva Kemp

Participant

February 11, 2015 at 16:22

Hello,

The reason is you have written German category “Arzneimittel Studien” in the element settings for English version of the page, but as you can see on the screenshot you don’t have such category for English version:

So, you need write other category name for English site version.

Regards,
Eva Kemp.

#41205 Copied

DIPHA

Participant

February 11, 2015 at 18:50

Hello Eva,

thanks for your post.

This is the mark-up of the English version
http://imgur.com/jHQPBdq

Those are the categories of the English version
http://imgur.com/3An2lbT

Shouldn’t this work? Is it possible to use category IDs for this reason? Why are the IDs listed as tag IDs?

Cheers

#41243 Copied

Eva Kemp

Participant

February 11, 2015 at 20:01

Hello,

I’ve added ids of the 3 projects for “Drug Study” category in the Posts Grid element settings.
Please check English version now.

Thank you.
Regards,
Eva Kemp.

#41266 Copied

DIPHA

Participant

February 18, 2015 at 13:30

Hello Eva,

thanks for the update.

Adding specific post IDs isn’t the same as adding a category ID. If a new post is added to the category it won’t be displayed using your fix.

How to use category IDs for this reason? Why are the IDs listed as tag IDs?

What do I need to do to set the category with Visual Composer… as described?

Cheers
Melanie

#43305 Copied

Eva Kemp

Participant

February 19, 2015 at 18:17

Hello,

Sorry, but these settings are related to Visual Composer and there is no possibility to add categories ids, only posts and pages.

Regards,
Eva Kemp.

#43811 Copied

DIPHA

Participant

March 18, 2015 at 10:57

Hello Eva,

did one of the latest updates solve these problems?

Using the category name works for the German (source) version. It’s just the WPML translated version that doesn’t work. The components Visual Composer and Legenda are compatible with WPML so there must be a way. Please help me find it.

Cheers

Melanie

#50418 Copied

Eva Kemp

Participant

March 19, 2015 at 20:17

Hello,

Please update Visual Composer and Legenda theme to the latest versions and don’t forget to create a back up of your files and database before update.

Thank you.
Regards,
Eva Kemp.

#51009 Copied

DIPHA

Participant

March 25, 2015 at 12:19

Hello Eva,

[quote]Using the category name works for the German (source) version. It’s just the WPML translated version that doesn’t work. The components Visual Composer and Legenda are compatible with WPML so there must be a way. Please help me find it.[/quote]

Are these problems solved by now?

Cheers

Melanie

#52231 Copied
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