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  pixelisltd

  Participant

  December 3, 2015 6:58 am

  The #searchModal of my website is not working at all. what can it be?
  I have updated everything on the wordpress installation but yet no change.

  Site URL: hidden

  Theme version: 2.5

  WooCommerce version: 2.4.10

  

  Content is visible for topic creator and
  support staff only.

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  Stan Russell

  Participant

  December 3, 2015 8:09 am

  Hello pixelisltd,

  please provide us with admin credentials for your site in private content.

  Regards,
  Stan Russell.

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  pixelisltd

  Participant

  December 7, 2015 6:25 am

  Here are the credentials

  Site URL: hidden

  Theme version: 2.5

  WooCommerce version: 2.4.10

  

  Content is visible for topic creator and
  support staff only.

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  Brian Johnson

  Member

  December 7, 2015 6:58 am

  Hello, pixelisltd.

  I see that you are using 3-d party cache plugins. Please try to disable them and please provide us also with correct wp-admin credentials like yoursite.com/wp-admin

  Regards,
  Brian Johnson

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  pixelisltd

  Participant

  December 7, 2015 7:01 am

  I’m sorry I forgot. Here is the URL

  Site URL: hidden

  Theme version: 2.5

  WooCommerce version: 2.4.10

  

  Content is visible for topic creator and
  support staff only.

  #102970 copied to clipboard

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  Brian Johnson

  Member

  December 7, 2015 7:49 am

  Hello

  The issue is related to W3C total cache plugin. Plese check its settings or implement another cache solution.

  Regards
  Brian Johnson

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