Can i you help troubleshoot why a pop up calendar does not show in the Date of Birth field under Billing of MYACCOUNT page ?Site URL: hidden Theme version: 3.0 WooCommerce version: 4.5.3
I don’t see Date of Birth field on My Account page:
Are you using any plugin for it?
Please give correct login credentials where we can replicate the issue.
Hi Jack sorry I just got hold of your reply. I am using a Woocomerce Field Checkout extension. I included a custom field using this plugin which is a calendar field. It worked fine in the check out page but NOT in the MYACCOUNT page under the BILLING. The calendar date picker does not pop up at all. An the field can’t be filled up.Site URL: hidden Theme version: Legenda 3.0 WooCommerce version: 2.6.1
Your credentials are incorrect. Please check them.
Also please update the theme and all required plugins to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme.
Also you can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Hey Robert, the credentials are fine. Please check again the private content.
Also I needed clarification on these. Where can I find the documentation to effect the 3 attached layouts? The client says these are Legenda Layouts.
1) http://visvoucher.com/betav4/wp-content/uploads/2016/08/OtherOffers.png (the right side bar which says Other Offers)
1. This section displays upsell products. How to set up them please read here https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
2./ 3. This is default Woocommerce layout. If you want to edit it you have to modify Woocommerce files.
I don’t see any issues with images upload http://storage4.static.itmages.com/i/16/0817/h_1471419404_1712368_c5a390c836.png
Also I checked calendar popup with default WordPress theme twenty sixteen and didn’t see it there too.
Please check it yourself. Test it with Woocommerce theme Storefront https://woocommerce.com/storefront/ , if the problem persists there too you have to contact the plugin authors.
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