Pop Up Not Working - by gurhan - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: gurhan
    gurhan
    Participant
    December 2, 2016 at 06:10

    any reason why the pop up is not working? I gave the credentials below…

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 2, 2016 at 15:11

    Hello,

    The problem is related to your child theme.
    When parent theme is activated promo popup works properly.
    Please check the changes you made in the child theme.

    Regards,
    Rose Tyler.

    Avatar: gurhan
    gurhan
    Participant
    December 3, 2016 at 05:14

    There is not much in the child theme other than modification of the to bar.

    You can look at it yourself, as I already gave you the ftp credentials…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2016 at 14:28

    Hello,

    I have checked it. Seems your modifications caused this issue. Try to use original theme file top-bar.php. You need check your custom code attentively which you added in child theme files.

    Regards,
    Rose Tyler.

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