Plz urgent help for a critical issue. Kindly favor me.

This topic has 2 replies, 2 voices, and was last updated 20 minutes ago ago by Samir Malik

  • Avatar: Muhammad Saleem
    DashDoor
    Participant
    December 18, 2025 at 22:47

    Dear Sir,

    I hope you are doing well.

    I would like to inform you that my boss has personally selected and applied this theme according to his own choice. This is my boss’s website, and I do not have the authority to change or replace the theme. Kindly note that the theme should not be changed.

    Currently, our website frontend is showing a completely blank white page. I have already tried troubleshooting by deactivating all plugins and checking the theme, but unfortunately, the problem still persists.

    I kindly request your support to help us resolve this issue while keeping the same theme unchanged. We would be very thankful for your assistance.

    If required, I can provide WordPress admin access securely for further investigation.

    Thank you very much for your time and support. I will be very grateful to you for your help.

    Best regards,

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    1 Answer
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 19, 2025 at 06:04

    Hello,

    We will continue to respond to you on the following topic: https://www.8theme.com/topic/plz-urgent-help-for-a-critical-issue-kindly-favor-me-2/#post-462796

    Best regards,
    The 8Theme Team

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