This topic has 27 replies, 4 voices, and was last updated 7 years, 4 months ago ago by Eva Kemp
I can not install the plugins, i bought this theme again or another site http://www.berendetimmerwerken.nl
Installing Plugin: Revolution Slider
De plugin heeft geen geldige “header”
Downloaden installatiepakket van http://berendetimmerwerken.nl/wp-content/themes/Royal_Theme-v2.8/framework/plugins/revslider.zip…
Download mislukt. Not Found
Return to Required Plugins Installer
Did i do something wrong or is there something missing in the file?
please reply i would like to continue
Hello,
Try to upload plugins via FTP. Download the archives here https://www.8theme.com/download-plugins/ , extract and upload to wp-content/plugins directory. Then activate them in Plugins section of wp-admin panel.
Regards,
Eva Kemp.
I have tried, but somehow they dont appear in the plugin activate section. I can only try ”install’ but that doesnt work. I really have to continue now.. so please help!
Hello,
Please specify the path of your site files on the server, as I don’t see any WordPress installations in httpdocs folder.
Thank you.
Best regards,
Jack Richardson.
/webspace/siteapps/WordPress-445764/htdocs/wp-content/themes/Royal_Theme-v2.8
I had to install the folder in htdocs (standard installation folder from the hosting provider) .. and the plugins came with the theme so this is why it is in that particularly.
Please reply soon so i can continue..
Hello,
I just bought the Royal Theme for my WordPress account and I am trying to begin with the developing process. I was able to upload the theme fine, but the required plugins are giving me a hassle. It is the Essential Grid and Revolution Slider that will not install….first it was saying that the header was invalid. So I went to the Eight Theme website and downloaded the files directly to my computer and tried to add them that way….still did not work. Not it is giving me the error:
Installing and Activating Plugin Revolution Slider (1/2)
Downloading install package from http://aidacorp.us/wp-content/themes/Royal_Theme-v2.8/framework/plugins/revslider.zip…
Unpacking the package…
Installing the plugin…
Plugin install failed.
An error occurred while installing Revolution Slider: Destination folder already exists. /home/ckiely16/public_html/wp-content/plugins/revslider/.
Installing and Activating Plugin Essential grid (2/2)
Downloading install package from http://aidacorp.us/wp-content/themes/Royal_Theme-v2.8/framework/plugins/essential-grid.zip…
Unpacking the package…
Installing the plugin…
Plugin install failed.
An error occurred while installing Essential grid: Destination folder already exists. /home/ckiely16/public_html/wp-content/plugins/essential-grid/.
Please help resolve this issue.
Also, I am trying to activate the Master Slider…..every time I tried to activate it gives me this error:
Fatal error: Cannot redeclare mspr_two_instance_notice() (previously declared in /home/ckiely16/public_html/wp-content/plugins/masterslider/masterslider.php:34) in /home/ckiely16/public_html/wp-content/plugins/masterslider-installable/masterslider.php on line 35
I am working with WordPress directly to try to resolve these issues, but they are unable to do too much because this is a third party.
Please let me know what my next step should be in resolving this issues so I am able to finally begin with this design and development process. Thanks!!
Hello,
I’ve installed required plugins. Please check.
Regards,
Eva Kemp.
Where exactly did you download the plugins to?? Aren’t shown on my plugin page……
Hello @AidaCorp,
The previous reply was addressed to @Paycheck85 customer.
Please provide FTP and WP Dashboard credentials in Private Content.
Regards,
Eva Kemp.
FTP and WordPress
When i try to edit a page with visual composer a white screen appears and no matter what i do, i can not edit anything.. New page or existing page.. Please check! https://gyazo.com/37917b335a85db9b2ed2fc9ccfb45b15
Hello @AidaCorp,
The WordPress credentials are incorrect. Please check them.
Regards,
Eva Kemp.
Hello @Paycheck85,
We recommend you to use backend editor instead. It should work properly.
Regards,
Eva Kemp.
Yes but there is a front end editor. Is this functionality not working anymore on any site or can’t you fix it on my website?
Also the ”preview” function does not work https://gyazo.com/d73e4b717dd54ec9901fced090512bbd
Please fix this problem
I do use the back editor when editing through WordPress. But I am trying to work through Adobe Dreamweaver….do you know the steps I need in order to make that happen?
Oh and the domain for our site is AidaCorp.US right now…we are in the process of transferring our main domain, AidaCorp.com, I am not sure if that has caused any issues on your end.
Hello @AidaCorp,
We can’t log in to your WP Dashboard, password is incorrect. Please check the credentials and send the correct ones.
Regards,
Eva Kemp.
Hello @Paycheck85,
Please try to rename “Royal_2.8” folder to “royal” in wp-content/themes directory. Haven’t you changed any source files in the parent theme?
Regards,
Eva Kemp.
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