Plugin updates - by Royalty - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

  • Avatar: Royalty
    Royalty
    Participant
    October 3, 2014 at 10:12

    Hey there,
    I bought Royal Theme for WordPress yesterday and really love it. Now I got the message that there is a new version of Master Slider. I followed the steps to activate the license but nothing happened. Same with Visual Composer: I Wanted to activate the license and it just said: “Invalid liense key. Please check information in your envato profile.”
    What am I doing wrong?
    Thanks in advance!

    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 3, 2014 at 10:30

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Robert Hall.

    Avatar: Royalty
    Royalty
    Participant
    October 3, 2014 at 10:35

    Ok, thank you for your (very fast!) reply! So could you please send the actual version of Master Slider to me? Thank you!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 3, 2014 at 10:44

    After a new update theme you will be able to obtain Master Slider.
    Wait a little for a new release theme.

    Regards,
    Robert Hall.

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